Indigo Networks Secures NAV Water Licence, Strengthening Its Position as the UK’s Go-To Partner for Multi-Utility Adoption

Indigo Networks has reached another significant milestone in its growth journey after securing a New Appointments and Variations (NAV) water licence from Ofwat, further strengthening its position as one of the UK’s leading multi-utility adoption partners.

The licence formally recognises Indigo Networks’ capability to own and operate water networks, building on the expertise and experience the business has already established through its support for water infrastructure projects across the UK.

For customers, the licence provides another reason to choose Indigo Networks as a trusted, long-term asset adoption partner – bringing electricity, gas and water adoption together through one experienced, customer-focused solution.

As demand for joined-up utility solutions continues to grow, Indigo Networks is making it simpler for independent connection providers (ICPs) and utility contractors to deliver projects with confidence.

The business invests in, adopts, operates and maintains electricity, gas and water infrastructure, with more than 218,000 homes and businesses connected to its utility networks across the UK. By offering a coordinated multi-utility approach, Indigo helps reduce complexity, improve collaboration and provide a smoother journey from project inception through to long-term network ownership.

Terry Dugdale, Chief Executive Officer of Indigo Networks, said:

“This is another exciting step in Indigo Networks’ growth story. While we’ve been supporting water adoption for some time, securing our NAV licence is an important recognition of our capability and our commitment to delivering the highest standards for our customers.

“Our ambition is simple – to be the UK’s go-to partner for multi-utility adoption. Customers don’t want unnecessary complexity; they want expertise, responsiveness and a partner they can trust to deliver across every utility. That’s exactly what Indigo Networks offers.

“This milestone strengthens our proposition, enhances the confidence customers can place in us and supports our long-term strategy to grow a business that’s recognised not just for the infrastructure we adopt and own, but for the trusted customer experience we deliver.”

The NAV licence is the latest milestone in Indigo Networks’ strategy to grow through customer excellence, operational expertise and long-term investment in utility infrastructure.

It reinforces the company’s continued investment in its people, capabilities and customer experience, while strengthening its ability to respond to the changing needs of the UK utility sector.

With expertise spanning electricity, gas and now formally licensed water network ownership, Indigo Networks is building a truly integrated multi-utility proposition designed to make asset adoption simpler, more connected and more efficient for its customers.

The achievement represents more than regulatory recognition. It is another important step towards delivering Indigo Networks’ vision to become the UK’s go-to partner for multi-utility adoption – combining infrastructure expertise with a customer experience built around trust, responsiveness and long-term partnership.

About Indigo Networks

Founded in 1992, Indigo Networks is one of the UK’s largest and longest-established independent utility network owners. The business invests in, adopts, operates and maintains electricity, gas and water infrastructure, connecting more than 218,000homes and businesses across the UK.

Through its customer-first approach and growing multi-utility expertise, Indigo Networks is making utility adoption simpler, smarter and more connected.

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