Case Study: Welsh Water scales up Flygt Concertor pump deployment

Dŵr Cymru Welsh Water will roll out hundreds of Flygt Concertor intelligent pumping systems, following a successful deployment which delivered energy savings of 40%. The project demonstrates the evolution of pumping, writes Synneve Henningson, senior product manager, Xylem.

As part of its commitment to enhancing customer service and protecting the environment, Dŵr Cymru Welsh Water (DCWW) is significantly increasing investment in its wastewater operations. The utility plans to invest £1.9 billion during AMP8 – the 2025–30 asset management period – nearly doubling the £1 billion committed during the previous five years.

This major investment targets significant pollution reduction, including …

CEO Blog: The year the system was examined – and the year it must start working differently

As we enter 2026, the UK water sector is at a point where reflection alone is no longer enough.

2025 was a year of scrutiny. Public confidence continued to erode, delivery pressures intensified, and the Independent Water Commission brought welcome focus to questions many across the sector have been raising for some time: about governance, capability, accountability, and whether the current system is equipped to meet what society now expects of it.

This was not about blame. It was about reality.

The Commission’s work reflected a growing consensus across utilities, the supply chain, regulators, and policymakers that the challenge facing …

CEO Blog – Celebrating an Incredible Year and Looking Ahead to Our 40th Anniversary

As the year closes, it is a good moment to reflect on what has been a standout 2025 for the Future Water Association. Across events, policy influence, standards work, and sector-wide collaboration, the past twelve months have strengthened the role Future Water plays in shaping a more resilient, innovative water industry. Here is a look back at the highlights, and a preview of what is coming next.

45 Events, One Growing Community

Future Water delivered 45 events across the UK in 2025, bringing together expertise from every corner of the water landscape. Technical forums, innovation showcases, policy sessions, and networking

EA Global AI: making digital processes smarter, faster, and easier for everyone in the water sector and beyond

At EA Global AI we are excited to join the Future Water Association (FWA). Many of our customers work directly or indirectly in the water industry – and we see powerful alignment between their challenges and what our platform offers.

In the water sector, form-filling is ever-present in many roles, from responding to tenders to complying with regulatory frameworks. Whether it’s filling out procurement questionnaires, environmental & ESG disclosures, or due diligence documents, progress often slows because teams are stuck doing form-filling instead of driving innovation. That’s exactly what our SaaS platform at EA Global AI has been built to

The Importance of Urban Trees in Stormwater Management

When heavy rains hit urban areas, traditional drainage systems can become overwhelmed within minutes, turning streets into rivers and overwhelming sewage systems. As cities continue to expand and climate change intensifies weather patterns, this problem is only getting worse. Street trees, however, present a proven natural solution to these urban stormwater management challenges.

The Problem with Traditional Drainage

Traditional surface water drainage systems have been designed with one primary goal: to move rainwater away from where it falls as quickly as possible. This rapid conveyance approach typically directs water into soakaways or nearby watercourses, but that methodology can comes with …

Behavioural Change vs Built-In Efficiency: Why the Future of Water Saving Must Be Automatic

For years, the UK water sector has invested heavily in behaviour-led efficiency campaigns. We’ve encouraged shorter showers, mindful consumption and diligent tap-turning. And while these efforts have value, we know a difficult truth: good intentions rarely translate into sustained, measurable reductions.

Human behaviour is inherently inconsistent. People are busy, habits are sticky, and most domestic water use happens invisibly in the background of daily life. Even motivated households tend to revert to old routines once the initial momentum fades. Depending on constant customer action isn’t just optimistic, it builds long-term strategy on an unstable foundation.

If the sector is serious …

Building Resilience in the Water Industry: A Functional Safety RevolutionThe £104 Billion Resilience Challenge

The UK water sector faces an unprecedented investment programme under AMP8 £104 billion to upgrade and expand infrastructure to meet future needs of the UK. But this isn’t just about spending; it’s about doing so smartly, cost-effectively, and resiliently. Resilience must go beyond asset health and redundancy to embrace system-level risk management.

This challenge is echoed in recent findings from the Cunliffe report, which highlights the critical importance of resilience in water infrastructure and the need for consistent, long-term standards across the industry.

Cunliffe report observations on water sector resilience

“Resilient infrastructure is essential to ensure the ongoing provision of …

Building a smarter network: Matrix Water has become the first 100% AMI metered NAV

As the water sector moves towards AMP8, it’s clear expectations are shifting. PR24 places a strong focus on digital capability, transparency, and efficient operations, pushing water companies to rethink how they collect, understand and act on their data. For many, this means finding ways to modernise systems that have been in place for decades. For Matrix Water, it presented an opportunity to build something smarter right from the start.

While achieving 100% AMI metering is a technical achievement, the decision was rooted in something much more practical: avoiding the legacy challenges that many established water companies are now having to

EnigmaREACH delivers rapid results to Paris leakage teams

Two public utilities in the Île-de-France region of north-central France have become the first in the country to benefit from an all-in-one leakage reduction toolkit, writes Dineke Fischer, senior executive, Ovarro

The Territorial Public Establishment Grand-Orly Seine Bièvre (EPT GOSB) is the largest territory in the Greater Paris metropolitan area, comprising 24 towns and cities with a combined population of around 720,000.

In 2024, EPT GOSB created two public drinking water utilities to manage water distribution across 13 municipalities within its territory – Eau Seine & Bièvre and Régie des Eaux de la Seine et de l’Orge (RESO). Although administratively …

Government convenes expert group to secure future of water industry workforce

Future Water Association Chief Executive Paul Horton attended the inaugural meeting of the Water Skills Strategic Group, joining government, regulators, and senior sector leaders to help shape the future of the UK’s water workforce.

Convened by Defra and co-chaired with Energy & Utility Skills, the new group has been established to ensure the industry has the right skills and capabilities in place to deliver the government’s record £104 billion investment programme—the largest since privatisation.

The programme is expected to create more than 30,000 new jobs, support the building of 1.5 million new homes, and accelerate …