We Share our 'Water Story' with Ofwat
Date published:
September 5, 2019
Many thousands of people work within companies to deliver water and
wastewater services in England and Wales every day. Thousands more work on behalf of the companies as contractors or supply the goods, services and innovations that make services possible – the supply chain.Ofwat caught up with Paul Horton, Chief Executive and Alastair Moseley, Chair of the Innovation Hub, to get their take on the challenges facing water and wastewater services and how we can build a better future.
[maxbutton id="33"]
More from the water sector
Find out how the UK water sector is informing, innovating, and influencing change
Future Water Awards 2026 – Nominations now open
Celebrate excellence in the UK water sector by nominating outstanding individuals and organisations for the 2026 Future Water Awards, recognising emerging talent, people, and above-and-beyond contributions.
WWT’s Drinking Water Quality Conference 2026
The WWT Drinking Water Quality Conference is back for its 11th edition, bringing together water quality leaders on 30 June – 1 July in Birmingham, to explore the latest developments in the drinking water sector, amid potential regulatory shifts.
Join WWT’s Drinking Water Quality Conference 2026 in Birmingham, 30 June - 1 July, exploring PFAS, regulation and innovation.
CEO Blog: If people can’t read It, why are you still writing it?
Infrastructure sectors often rely on complex jargon that excludes the public. With the UK’s average reading age at nine, clear, simple, and visual communication is essential to build understanding and trust.
UK utilities must simplify communication: with an average reading age of 9, jargon erodes trust. Plain English and visual storytelling can bridge the gap.