Morrison Utility Services wins hat trick of Street Works UK Awards

Morrison Utility Services (MUS), the UK’s largest dedicated utility service provider and part of M Group Services, has won three awards at the 2019 Street Works UK Awards.

• Delivering for Customers – in recognition of the ‘Every Customer Counts’ customer service programme, designed and developed as part of a strategic review of the changing regulatory landscape and evolving customer care requirements during utility street works

• Project of the Year – in recognition of collaboration between Wales & West Utilities (WWU), Morrison Utility Services and Steve Vick for the ‘Live’ live mains insertion (LMI) on Wickwar Road, Bristol. The project involved a record breaking insertion for large diameter PE pipe and was the first time the ‘Live’ LMI technique has ever been used by a Gas Distribution Network worldwide, delivering significant benefits to WWU and its customers

• Innovation Excellence – presented to Morrison Utility Services, Yorkshire Water and Elgin for the development and roll-out of the Works Planning Module, an integrated desktop risk assessment tool that brings together a multitude of relevant datasets for integrated street works planning in order to improve efficiency and reduce cost.

The awards were presented at a reception hosted by Street Works UK on 27 November in Welford Road Stadium, Leicester.

Morrison Utility Services Managing Director – Utilities, Trevor M. Hoyle, commented: “These awards celebrate achievement, innovation and collaboration in street works, with a particular focus on driving more effective street works with consumers and road users in mind. We are delighted to have received this recognition from Street Works UK which highlights our groundbreaking approach in key areas of our operations such as customer service, innovation and safe, collaborative working.”

Street Works UK is the UK’s only cross-sector trade association representing gas, electricity, water, sewerage and telecommunications utility companies, their contractor partners and affiliate companies that provide goods, materials, equipment and services that support Street Works UK’s Vision for Street Works.


Peter Zelenovic – Group SHEQ Manager, Morrison Utility Services, receiving the Project of the Year Award

From left to right: James Harris – CEO, Elgin; Alistair Gavins – Street Works Strategy Manager, Yorkshire Water and Kate Leisk – Solution Design Lead, Morrison Utility Services receiving the Innovation Excellence Award

Dan Rhodes – Head of Customer Service, Morrison Utility Services receiving the Delivering for Customers Award



Press contact:
Paul Gilbert, Head of Communications
Tel: 01438 847275 / 07595 014 687

About Morrison Utility Services
Morrison Utility Services is the UK’s largest, dedicated, independent utility service provider, working in long-term frameworks on behalf of regulated asset owners across the electricity, gas and water sectors. Morrison Utility Services is part of M Group Services. For further information please visit

About M Group Services
M Group Services is a leading service provider to essential infrastructure markets in the UK and Ireland through its utilities, transport, telecom, and data divisions. The company operates through its subsidiaries that include Morrison Utility Services, Antagrade Electrical, Avonline Networks, Dyer & Butler, IWJS, KH Engineering Services, Magdalene, Morrison Data Services, Morrison Telecom Services, M Group Services Plant & Fleet Solutions and PMP Utilities. For further information please visit