Despite the ban on new lead pipe installations decades ago, millions of UK homes are still connected to water networks through legacy lead service lines. Estimates suggest around three million connections remain to be replaced, a figure that represents both a significant public health concern and a major infrastructure challenge. Replacing lead pipes is not straightforward. Traditional approaches can be slow, costly, and highly disruptive, requiring extensive excavation and reinstatement. Homeowners and communities often bear the brunt of these interventions, which can create friction and slow progress. Innovation, however, offers a way forward. Modern techniques – like our INSUduct, and external ducting system installed above the damp-proof course – allow for rapid replacement with minimal disruption. These methods reduce the need for invasive work inside properties and offer a scalable solution that balances efficiency with customer experience.
But technology alone isn’t enough. Success depends on a joined-up approach: accurate surveying, clear assignment of responsibilities between utilities and property owners, and proactive planning to prioritise high-risk areas. By combining these elements, we can move from reactive remediation to strategic renewal, accelerating lead-pipe replacement while maintaining trust and satisfaction.
The call to action is simple: the sector must act now. Every connection replaced is a step toward a healthier, safer and more resilient water network. By embracing smarter delivery methods, committing to coordinated planning and prioritising customer-focused outcomes, we can transform this long-standing challenge into a genuine opportunity to future-proof our water infrastructure. The time for decisive, innovative action is here – let’s make every lead-pipe replacement count.