Everyone has a story to tell about water – and Ofwat are asking for yours

30 October 2019

Ofwat is the independent economic regulator of water companies in England and Wales and they need to make sure people have trust and confidence in water by securing reliable, resilient and affordable services.

For people to have trust and confidence in water, Ofwat need to understand what people think about water as a public service.

In Water Stories, Ofwat are listening to customers directly, and finding out what they think about water. They will use these stories to develop a new narrative which will, in turn, be used to drive policy and sector behaviour.

Get involved, share your story!

Water touches every part of our lives and we all have a story to tell. What’s yours? Has there been a time when you realised how important water was? What are your first memories of water?

Share your stories and thoughts about water to help Ofwat develop a new vision for the water sector.


Tell Ofwat your water story

Explore videos, photos and water stories.


30 October 2018