Loading Events

« All Events

  • This event has passed.

The Water Retail Market – 4 years on

28th April 2021 @ 12:00 pm - 2:30 pm

Institute of Water

The non-household water market in England & Wales opened in April 2017. It is the largest water retail market in the world serving around 1.2 million customers ranging from small businesses, charities, educational establishments, hospitals, the service sector, to agriculture, energy and manufacturing businesses.Institute of Water

Non household customers are therefore a key part of the water sector. They account for around a third of all water delivered in England and Wales.

To celebrate its 4th Birthday the Institute of Water have teamed up with a some of the key industry players across the retail sector to give their views on what the market has achieved so far – what have been the successes and benefits, what has yet to be achieved, what are the key issues in this market and what the future look like for wholesalers, retailers and customers.

Speakers include:

  • Ofwat: Georgina Mills Director, Business Retail Market
  • MOSL: Sarah McMath, CEO
  • CCWater: Emma Clancy, CEO
  • Wholesaler: Stève Hervouet, Director of Regulation and Strategy, Affinity Water
  • Retailer: Geoff Smith, Non-Exec Director, Smarta Water
  • Self Supply: Neil Pendle, MD Waterscan Ltd
  • Retailer-Wholesaler Group: Richard Stanbrook, Joint Chair.

This event will also include two interactive panel session with the speakers.

More details of the event and pricing options can be found here
Future Water members can register to attend at the discounted rate of £12.00 Incl. VAT.



28th April 2021
12:00 pm - 2:30 pm
Event Categories:


Institute of Water
0191 422 0088
View Organiser Website