Welsh Water rolls out smart meter trial as part of EU-funded WISDOM project

Article Date: 11th April 2017

Welsh Water is installing 250 new digital “smart” meters in Grangetown, Cardiff – with plans for another 3,000 to be fitted over the next three months – as part of an EU-funded water usage project involving partners from across Europe.

The meters will measure water usage wirelessly at selected properties in Cardiff, sending information back to the customers every hour so that they can monitor how much they are using, see peak usage times and help manage their household utility costs. The information also gets sent back to Welsh Water who will be able to detect if any leaks or bursts have occurred at the property and get the leak repaired much more quickly, reducing wastage and saving customers money.

Andy Blackhall, Water Demand Manager at Welsh Water said:

“In our recent customer engagement surveys, customers have informed us that they would like to see us trialling new and innovative ways to help reduce the demand for water, and to help customers manage their bills.”

“We will use the results of the trial to help inform our future long-term business planning activity, and ensure we understand fully the costs and benefits of delivering a world-class service to our customers.”

Read more here

This was posted by future water association in Industry News

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